Privacy Policy

1. Information We Collect

2. How We Use Your Information

• check_circle To process inquiries and customer requests
• check_circle To provide product information and support
• check_circle To improve website functionality
• check_circle To process orders and deliveries
• check_circle To communicate regarding services/offers
• check_circle To maintain website security

3. Cookies Policy

Our website may use cookies and similar technologies to improve browsing experience and analyze website traffic. Cookies help us understand user preferences and enhance website performance. Users may choose to disable cookies through their browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers, delivery partners, or legal authorities when required by law. All third parties are obligated to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed as 100% secure.

6. Third-Party Links

Our website may contain links to external or third-party websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review their respective privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we retain order information for tax and accounting purposes for a minimum of 7 years. User account data is kept as long as the account remains active.

8. User Rights

Users may request to:

• Access their personal information
• Correct inaccurate information
• Request deletion of personal data
• Opt-out of promotional communications

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

Smart Solution reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the revised effective date.